The case file process

From tip to case closed — here’s exactly how it works.

No in-home sales visits, no vague estimates, no guesswork. Three simple steps, a clear quote and a clean you can actually see.

Fully InsuredMain Line OwnedPlant-Based Available
Professional cleaning tools on a freshly cleaned staircase
1

Step 1 of 3

Open Your Case

Tell us about your home: size, rooms that need the most attention, and how often you'd like us. We reply with a straightforward quote — no in-home sales visit, no pressure, no vague ranges.

  • Tell us about your home by text or phone
  • Receive a clear, written quote
  • Share any sensitivities or product preferences
  • Pick the date and time that works for you
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Open Your Case — Einstein's Cleaning Service process
2

Step 2 of 3

We Investigate

We arrive on time with our own supplies and work from the custom checklist built for your home. Every visit follows the same detail-first method — the trim, the tracks, the edges most cleanings skip.

  • On-time arrival with a courtesy message
  • All supplies and equipment brought with us
  • Your custom room-by-room checklist followed
  • Detail-focused walkthrough of every space
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We Investigate — Einstein's Cleaning Service process
3

Step 3 of 3

Case Closed

Before we leave, we do a final pass to confirm nothing was missed. If anything isn't right, tell us and we'll make it right. Then we lock in your next visit whenever you're ready.

  • Final walkthrough and quality check
  • Satisfaction confirmed before we leave
  • Finish photos sent on request
  • Next visit scheduled at your pace
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Case Closed — Einstein's Cleaning Service process

Day of the case

What to expect when we arrive.

Arrival window

You get a confirmed window and a message when we're on the way.

Supplies included

We bring everything. Prefer your own products? Leave them out and we'll use them.

Pets & access

Lockbox, code or key — whatever you prefer. Friendly pets are always welcome.

Time estimates

Maintenance cleans run 2–3 hours; deep and move-out cleans typically 4–6.

The proof

The evidence speaks for itself.

Real kitchens and baths from Einstein’s clients — detail you can see.

Real home. Real detail.

Spotless bathroom vanity after Einstein's Cleaning Service
Cassandra, owner of Einstein's Cleaning Service

Meet the detective

Hi, I’m Cassandra.

Every case runs through me. I set the checklist for your home, I show up for the clean, and I do the final walkthrough myself — that’s how the standard stays the same visit after visit.

CassandraOwner-Operated · Fully Insured

Client testimony

Simple process. Happy homeowners.

“Booking took one text. She confirmed the time and showed up exactly when she said she would.”

★★★★★

— Sarah · Conshohocken

“The walkthrough at the end is what sold me — she pointed out everything she'd handled.”

★★★★★

— Megan · Plymouth Meeting

“Recurring visits run like clockwork. I never have to think about it.”

★★★★★

— Lauren · Whitemarsh

Good to know

Case notes: process questions.

Close the case

Ready to open your case?

Send one text and we’ll take it from there — most requests get a reply within the hour.

Get My Free Quote(610) 551-3315
Fully InsuredPlant-Based ProductsMain Line Owned
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